CCTV tackles consumer rights issues

0 CommentsPrint E-mail China Daily, March 16, 2010
Adjust font size:

"Therapeutic" beds that cure a range of illnesses and a medley of violations of China's consumer rights regulations were on show on the state broadcaster's annual consumer gala night Monday.

The show on CCTV '315 Evening Gala'

The show on CCTV "315 Evening Gala"

Hewlett-Packard was again in the dock as dissatisfied customers were paraded on China Central Television's (CCTV) "315 Evening Gala," so called because it is broadcast every March 15, international consumer rights day.

The program aims to reveal business misconduct and help consumers fight for their rights.

This year's 315 Evening Gala, broadcast live by CCTV, is the 20th since it began in 1991.

Chinese companies, such as Li Ke, Zhao Yang, and Kang Fu Bao, were accused of swindling the public, especially the elderly, with back or neck problems.

They provided free trials of their therapeutic vibrating beds and held lectures proclaiming their products were a must-have to cure their pains.

But those who bought the beds, priced at about 15,000 yuan ($2,197) each, only found their pains had become worse.

The program showed at least 10 consumers complaining about repeated Hewlett-Packard computer screen display problems and inadequate after-sales service from the company.

It revealed HP had failed to respect Chinese regulations regarding consumer's rights, including a compulsory replacement if problems continue after repairs are carried out twice.

The rule comes from China's "Three-Guarantees" Regulation, namely guarantee of refund, guarantee of product replacement, and guarantee of repair.

"The company (HP) finally agreed to replace my faulty laptop with a new one, but they have made me sign an agreement not to reveal this information to third parties concerning qualities of the product," said a Chinese consumer surnamed Gao in northeast China.

"The quality issues with HP laptops concern the interests of many consumers. The China Consumers' Association (CCA) will protect consumers' rights and interests according to the law," said CCA secretary general Yang Hongcan.

He said the CCA would respond to every consumer complaint, and would report problems to the authorities.

Television manufacturers, including LG and Sony, were accused of offering a two-year warrantee period for their products in violation of Chinese regulations stipulating a mandatory three-year period.

China's industry and commerce departments received and dealt with 726,626 consumer complaints last year, down 7.3 percent year-on-year, according to a report published by the State Administration for Industry and Commerce Monday.

It was the first drop in five years, the report said, while attributing it to stricter inspections by local quality supervisors and law-enforcement bodies against illegal business practices.

Print E-mail Bookmark and Share

Go to Forum >>0 Comments

No comments.

Add your comments...

  • User Name Required
  • Your Comment
  • Racist, abusive and off-topic comments may be removed by the moderator.
Send your storiesGet more from China.org.cnMobileRSSNewsletter
主站蜘蛛池模板: 国产产无码乱码精品久久鸭| 国语free性xxxxxhd| 久久精品国产久精国产| 欧美视频免费在线观看| 女人国产香蕉久久精品| 久久久久久国产精品美女| 最近中文字幕完整版免费| 亚洲欧美国产精品第1页| 狠狠躁日日躁夜夜躁2020| 午夜视频在线观看视频| 色综合久久88| 夜夜嘿视频免费看| 久久人人爽人人人人爽av| 欧洲一级毛片免费| 亚洲国产精品嫩草影院| 污网站在线观看免费| 人妻少妇被猛烈进入中文字幕| 黄色a视频在线观看| 国产精品一区12P| 3d动漫精品一区视频在线观看 | 日韩美女拍拍免费视频网站| 免费人成再在线观看网站| 美女扒开胸罩摸双乳动图| 国产精品12页| 18禁止看的免费污网站| 国产香蕉一本大道| 97在线视频精品| 在线播放五十路乱中文| 99视频在线精品免费| 无码国模国产在线观看| 亚洲午夜国产精品无码老牛影视| 欧美视频在线观看网站| 亚洲综合色丁香婷婷六月图片| 色眯眯日本道色综合久久| 国产午夜视频在线观看| 高铁上要了很多次| 国产在线精品99一卡2卡| 8x国产在线观看| 国产高清www免费视频| 97久久精品无码一区二区天美 | 一二三四社区在线高清观看在线|