An elevator repair worker accidentally fell to his death on Monday morning while working at the Exchange SOHO high-rise office building on Tongren Road in Jing'an district, local police confirmed.

"The man arrived at 7:30 am to repair the elevator, but during his work he fell down the elevator shaft," Lu Feng, a press officer for the Shanghai Municipal Public Security Bureau, told the Global Times on Monday.

Lu declined to provide further details of the incident, but said that a police investigation has ruled out both suicide and murder, and has determined the fall to be an accident.

Service to three elevators in the 57-storey building was suspended after the incident, according to office workers.

One of them, who rents office space in the building, but declined to be named, said that three of the building's nine elevators, which provide service for the 23rd to 37th floors, were not working on Monday.

"I got there at 8:30 am, but there was a problem with the elevators," she told the Global Times on Monday. "Fifteen minutes later, police and firefighters arrived."

Chen Li, whose office is located on the 35th floor, said that people going to the higher floors of the building were directed to take a service elevator.

"I heard there was an accident, so I was a bit worried about safety, but I still took the service elevator on Monday because it's not exactly practical for me to climb up that many stairs," he told Global Times on Monday.

The property managers of the building failed to provide any details about the incident when reached by the Global Times on Monday afternoon. But a cleaner, who asked not to be named, said that she overheard people in the property management office talking about it, saying that the repair worker died as a result of making a fatal error.